1. Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
1.1 Personal Information
- Account Information: Name, email address, phone number, company details
- Profile Information: Job title, preferences, settings
- Contact Information: Business address, communication preferences
1.2 Service Usage Data
- Workflow Data: Documents, emails, schedules, tasks processed through our AI
- Technical Data: IP addresses, device information, browser type, operating system
- Usage Patterns: Feature usage, interaction data, performance metrics
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- Process and automate your workflow tasks
- Personalize your AI assistant experience
- Improve our algorithms and service quality
- Communicate important service updates
- Provide customer support and troubleshooting
- Ensure security and prevent fraud
3. Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share information in the following circumstances:
3.1 Service Providers
We work with trusted third-party providers who assist us in delivering our services, subject to strict data protection agreements.
3.2 Legal Requirements
We may disclose information when required by law or to protect our rights, property, or safety.
4. Data Security
We implement robust security measures to protect your data:
- End-to-end encryption for all data transmissions
- Secure data centers with 24/7 monitoring
- Regular security audits and vulnerability assessments
- Access controls and authentication protocols
- Data backup and disaster recovery systems
5. Your Rights and Choices
You have control over your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Export: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
6. Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill legal obligations. Typical retention periods include:
- Account Data: Retained while your account is active
- Service Data: Retained for 3 years after service termination
- Analytics Data: Aggregated and anonymized after 2 years
7. International Data Transfers
Your data may be processed in countries outside your residence. We ensure adequate protection through:
- EU Standard Contractual Clauses
- Adequacy decisions where applicable
- Binding corporate rules for intra-company transfers
8. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes through:
- Email notifications to registered users
- In-service announcements
- Updated revision date on this page
Last Updated: January 15, 2025
9. Contact Us
If you have questions about this privacy policy or your data, contact us: